Reach out to the Grievance Redressal Officer

Email us at grievances@trillionloans.com 
OR 
Write a letter to Ms. Punam Priyadarsini Das at our registered address

Reach out to the Nodal Officer

If you do not receive a response within 7 working days from the date we receive your communication at Step 2 or if you are not satisfied with the response received, you may reach out to our Nodal Officer, Ms. Urvashi Nayyar, through the below channels:

Email at nodalofficer@trillionloans.com
OR
Written complaint to be sent to Ms. Urvashi Nayyar at our registered address

If you have not heard from us for a month or if you are not satisfied with the resolution
provided by any of the above channels, you may file a complaint on RBI Ombudsman portal through the link here or file a physical complaint at Department of Non-Banking Supervision, Reserve of India.